Shipping Policy

Shipping Policy - www.tommusic.co

Introduction

At www.tommusic.co, we strive to provide reliable and efficient shipping services. This Shipping Policy outlines our shipping procedures, options, costs, and other relevant information.

  1. Shipping Options
  • Domestic Shipping: We offer various shipping options within the United States, including standard, expedited, and overnight shipping.
  • International Shipping: International shipping is available. Delivery times and costs vary based on the destination.
  1. Shipping Costs
  • Shipping costs are calculated at checkout based on the destination, shipping method selected, and the weight and dimensions of the package.
  • Free shipping may be offered on orders over a certain amount, as specified on our website.
  1. Order Processing
  • Orders are processed within 1-2 business days. Orders placed on weekends or holidays will be processed on the next business day.
  • You will receive a confirmation email once your order has been shipped, including tracking information.
  1. Delivery Times
  • Delivery times depend on the selected shipping method and the destination. Estimated delivery times will be provided at checkout.
  • Please note that delivery times are estimates and not guaranteed. Delays may occur due to unforeseen circumstances.
  1. Tracking Your Order
  • Once your order has shipped, you will receive a shipping confirmation email with a tracking number.
  • You can track your order using the provided tracking number on the carrier’s website.
  1. Lost or Damaged Shipments
  • If your shipment is lost or damaged during transit, please contact us immediately at  support@tommusic.cn.
  • We will work with the carrier to resolve the issue as quickly as possible.
  1. Shipping Restrictions
  • We do not ship to P.O. boxes or APO/FPO addresses.
  • Certain items may have shipping restrictions due to size, weight, or destination. These restrictions will be noted on the product page.
  1. International Shipping
  • Import duties, taxes, and customs fees may apply to international orders. These charges are the responsibility of the recipient.
  • Delivery times for international shipments may be longer due to customs processing.
  1. Contact Information
  • For any questions or concerns regarding our shipping policy, please contact us at: mail:  support@tommusic.cn
  1. Changes to This Shipping Policy

We reserve the right to update or modify this Shipping Policy at any time without prior notice. Any changes will be posted on this page with an updated effective date.